Privacy Policy

1. Introduction

Quik Qrew LLC ("Quik Qrew", "we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our event staffing management platform and related services.

2. Information We Collect

2.1 Personal Information

We collect information you provide directly to us, including:

• Name and contact information (email, phone number, address)
• Account credentials (username, password)
• Payment information (credit card details, billing address)
• Business information (company name, industry, size)
• Worker information (availability, skills, work history)
• Communication data (messages, responses, feedback)

2.2 Automatically Collected Information

When you use our services, we automatically collect:

• Device information (IP address, browser type, operating system)
• Usage data (pages visited, features used, time spent)
• Location data (if you enable location services)
• Cookies and similar tracking technologies

2.3 SMS Communication Data

We process SMS messages sent through our platform for staffing coordination. This includes message content, timestamps, sender and recipient information, and delivery status.

3. How We Use Your Information

We use collected information to:

• Provide, maintain, and improve our services
• Process transactions and manage subscriptions
• Send staffing notifications and updates
• Respond to comments, questions, and support requests
• Analyze usage patterns and optimize user experience
• Detect, prevent, and address technical issues
• Comply with legal obligations
• Send marketing communications (with your consent)

4. Information Sharing and Disclosure

We may share your information with:

4.1 Service Providers

Third-party vendors who perform services on our behalf, including payment processing (Stripe), SMS delivery (Telnyx), and cloud hosting (DigitalOcean).

4.2 Business Partners

With your consent, we may share information with partners who offer complementary services.

4.3 Legal Requirements

When required by law, court order, or government request, or to protect our rights, property, or safety.

4.4 Business Transfers

In connection with any merger, acquisition, or sale of company assets, your information may be transferred.

5. Data Security

We implement appropriate technical and organizational measures to protect your information, including:

• Encryption of data in transit and at rest
• Regular security assessments and audits
• Access controls and authentication mechanisms
• Employee training on data protection
• Incident response procedures

However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations. Specifically:

• Account information: retained while your account is active plus 90 days
• Transaction records: retained for 7 years for tax purposes
• Communication logs: retained for 2 years
• Marketing data: retained until you opt-out

7. Your Rights and Choices

7.1 Access and Update

You can access and update your personal information through your account settings.

7.2 Delete Account

You may request deletion of your account by contacting support@quikqrew.com.

7.3 Opt-Out

You can opt-out of marketing communications by clicking "unsubscribe" in emails or texting STOP to SMS messages.

7.4 Data Portability

You may request a copy of your data in a structured, machine-readable format.

7.5 California Privacy Rights

California residents have additional rights under the California Consumer Privacy Act (CCPA). Contact us for more information.

8. SMS/Text Messaging

By providing your phone number, you consent to receive SMS messages related to staffing notifications. Message and data rates may apply. Text STOP to opt-out or HELP for assistance. We will not share your phone number with third parties for marketing purposes.

9. Cookies and Tracking

We use cookies and similar technologies to:

• Remember your preferences and settings
• Authenticate your identity
• Analyze usage and improve our services
• Deliver targeted advertisements

You can control cookies through your browser settings, but disabling them may affect functionality.

10. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware of such collection, we will delete the information immediately.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on this page and updating the "Last Updated" date. Your continued use of our services after changes constitutes acceptance of the updated policy.

13. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us through the contact form on our website.